UNDER THE HOOD
For technical teams evaluating our platform. Detailed specifications on architecture, security, deployment options, and integration capabilities.
TECHNICAL INFRASTRUCTURE
A multi-layer architecture designed for enterprise-grade performance, security, and scalability.
Data Ingestion Layer
API Connectors
OAuth 2.0/SAML integrations for Google Workspace, Microsoft 365, Salesforce, HubSpot, Slack, and 50+ enterprise applications
File Processing Pipeline
Async document processing with support for PDF, DOCX, XLSX, PPTX, images (OCR), and 200+ file formats
Real-time Sync Engine
WebSocket-based incremental sync with conflict resolution and automatic retry logic
Schema Inference
Automatic metadata extraction and schema detection for unstructured data normalization
Processing & Indexing
Document Chunking
Semantic chunking with sliding window overlap, respecting document structure and context boundaries
Vector Embeddings
Dense vector representations using state-of-the-art embedding models (OpenAI ada-002, Cohere, custom fine-tuned)
Hybrid Search Index
Combined BM25 lexical search with dense vector retrieval for optimal recall and precision
Entity Extraction
Named entity recognition, relationship mapping, and knowledge graph construction using transformer models
Query & Retrieval
Query Understanding
Intent classification, query expansion, and semantic parsing for natural language questions
Multi-Source Retrieval
Parallel retrieval across sources with relevance scoring and result fusion algorithms
Context Assembly
Dynamic context window optimization with token budget management and source attribution
Response Generation
LLM-powered synthesis with configurable models, temperature, and hallucination mitigation
ENTERPRISE SECURITY
Built with security-first principles to meet the requirements of regulated industries.
End-to-End Encryption
AES-256-GCM encryption at rest, TLS 1.3 in transit. Customer-managed encryption keys (CMEK) available for enterprise deployments.
Role-Based Access Control
Granular RBAC with attribute-based policies. Integration with existing IdP via SAML 2.0, OIDC, or LDAP.
Data Isolation
Tenant isolation with dedicated compute and storage. No cross-tenant data access, query isolation at the database level.
Audit Logging
Comprehensive audit trails with immutable logging. SIEM integration via syslog or webhook for security monitoring.
Compliance Certifications
FLEXIBLE INFRASTRUCTURE
Deploy where it makes sense for your security, compliance, and operational requirements.
Cloud Managed
Fully managed SaaS deployment on our infrastructure
- •99.9% SLA uptime guarantee
- •Automatic updates and patches
- •Multi-region availability
- •SOC 2 Type II compliant
- •HIPAA BAA available
Self-Hosted
Deploy on your own infrastructure with full control
- •Docker/Kubernetes deployment
- •Helm charts for orchestration
- •Air-gapped installation option
- •Custom hardware requirements
- •On-premise licensing
Hybrid
Sensitive data on-premise, processing in cloud
- •Data residency compliance
- •Federated search across environments
- •VPC peering/private link
- •Custom data routing rules
- •Flexible scaling options
BUILT FOR SCALE
Query Latency
<500ms
P95 response time for natural language queries
Indexing Speed
10K docs/min
Document processing throughput per worker node
Vector Search
<50ms
Approximate nearest neighbor retrieval time
Sync Frequency
Real-time
Incremental updates with <5 min delay
Concurrent Users
10K+
Supported concurrent queries per cluster
Storage Scale
Petabyte
Tested data volumes with linear scaling
API & Integration
RESTful endpoints with JSON responses, OpenAPI 3.0 specification
Flexible querying with type-safe schema and real-time subscriptions
Native SDKs for Python, JavaScript/TypeScript, Go, and Java
Event-driven integrations with configurable delivery and retry policies
READY FOR A TECHNICAL DEEP DIVE?
Schedule a technical review with our engineering team to discuss architecture, security, and integration requirements.